Shipping and Delivery Policy – Shehab Pharmacies

At Shehab Pharmacies, we are committed to providing a safe and convenient shopping experience from the moment you place your order until you receive your products. Below is a detailed explanation of our shipping and delivery policy:

Delivery Areas

• We offer delivery service across  Cairo and Giza.

• Orders are delivered through our trusted shipping partners to ensure speed and accuracy.

Delivery Time

• Cairo and Giza: 1 to 2 business days

Note: Business days are from Saturday to Thursday, excluding official holidays.

Shipping Fees

• Shipping costs vary depending on the geographical area and the value of the order.

• Shipping fees are clearly displayed on the checkout page before confirming your order.

Order Confirmation and Delivery

• Once the order is placed, our team will contact the customer to confirm the details and delivery time.

• Please make sure to enter accurate contact details and address to avoid any delays.

Non-Receipt Policy

• If the customer refuses to receive the order without a valid reason, the store reserves the right to apply shipping fees on future orders.

Additional Notes

• Some products may require special shipping conditions (e.g., refrigerated medications), and this will be clearly stated before checkout.

• In case of delay or any issue with your order, please contact us immediately through the Contact Us page or via our customer service number :01140185940